Refund & Cancellation Policy

1. Order Cancellation
Orders can be cancelled within 24 hours of placing them. After this window, we may not be able to cancel as processing begins immediately.

2. Refunds 
Refunds are applicable only for:  
- Damaged or defective products received  
- Wrong item delivered  
- Orders not delivered within 15 business days

Refunds are processed within **7–10 working days** after verification.

3. Return Process
To initiate a return:  
- Email us at support@eleganttt.in with your order details and product photos (if applicable).  
- Our team will review and guide you through the return process.

4. Return Conditions 
Items must be unused, unwashed, and in original packaging with all tags intact.

5. Non-Returnable Items  
Accessories, discounted items, and customized products are not eligible for returns.

6. Contact Us
For any refund or cancellation queries:  
Email: support@eleganttt.in  
Address: Kanchrapara, West Bengal, India – 743145